Who We Are

We are a world class company serving the people of Assam for all round development of the State. We supply 24x7 uninterrupted, reliable, affordable, safe and quality power to our customers. We delight our customers by exceeding their expectations in providing 100% satisfaction in all aspects of our service.

We run our operations sustainably in an environment friendly manner. We keep our infrastructure in good health by undertaking timely preventive and predictive maintenance. We ensure that all our operations are safe for our employees as well as for the people whom we serve. We are extremely frugal in everything we do so that the cost of our operations is low. We undertake new projects to continuously upgrade our systems to provide quality power to our customers. We ensure that all our projects are completed in time with the least cost and best quality. Our vendors and contractors are our partners in enabling accelerated growth of Assam. In all our operations, we earn a reasonable profit to generate adequate surplus for taking up new projects to serve our customers.

We are very humane in our approach to all our employees who work as a disciplined team 24x7 in the most difficult conditions while being fully accountable to the community they serve.

This is who we are and this is what we will continue to be.

Registered Office

Assam Power Distribution Company Ltd,

Bijulee Bhawan,Paltanbazzar, Guwahati-781001.

Morigaon District Head Office

O/o The Chief Executive Officer,

Morigaon Electrical Circle,APDCL

CAR,Morigaon-782105.

E-mail- DGM.MORIGAON_EC@apdcl.org

Company Profile

Assam Power Distribution Company Limited (APDCL) is a public limited company wholly owned by the Government of Assam. It was incorporated on the 23rd day of October 2009 and has been registered under Indian Companies Act 1956.The main purpose of forming the Company was to take over, manage and operate the electricity distribution system, assets, liabilities, undertaking of the erstwhile Assam State Electricity Board (ASEB) pursuant to a notified transfer scheme in terms of Part XIII of the Electricity Act, 2003.

Our Vision

To be the catalyst for Holistic Growth of the district of Morigaon by powering Agriculture and Industry; lighting homes - rural and urban & generating internal resources for continually improving Technology & Delivery System to induce Customer Delight. APDCL, Morigaon aims to deliver uninterrupted, safe, and efficient electrical services to its consumers. It emphasizes maintaining infrastructure through preventive and predictive maintenance, adopting modern technologies (e.g., prepaid smart metering systems), and ensuring operational cost efficiency for sustainable development.

Our Mission

Our Commitment is to make Assam Power Distribution Company (APDCL) the pride of ASSAM. According to the employees of APDCL, the following 15 KEY TASK AREAS should be undertaken to achieve Our Mission:

• Advanced planning for procurement of electricity to cater to the consumers according to demand
• Enhancing the capacity of the electrical sub-divisions and distribution networks by investing in infrastructure
• Expanding the distribution network to supply power to all the villages
• Increasing awareness among the consumers about economic use of electricity
• Replacement of Electro-Mechanical Meters with Electronic Meters
• To give emphasis on 100% Revenue collection, energy audit and error-free billing
• Engagement of Franchisee to improve the services to the consumers
• To set up Vigilance Cell to detect unauthorized use of electricity
• Training the employees for consumer-friendly behaviour
• To set up state-of-the-art customer care centre and carry out consumer indexing
• Strong resolve for financial discipline
• Take proper steps to increase faith among consumers
• Proper planning for an effective HT/LT Ratio
• To reduce AT & C Losses by augmenting 1-Ph lines wherever required
• Installation of underground cable in lieu of overhead lines.

Key Functions of a Assam Power Distribution Company

1. Electricity Distribution & Supply
   • Deliver electricity from transmission substations to end users (domestic, commercial, industrial, agricultural, etc.).
   • Maintain a reliable and continuous power supply.
2. Network Operation & Maintenance
   • Operation, repair, and maintenance of distribution infrastructure (lines, transformers, substations, meters).
   • Upgrading the network to handle increased demand and improve efficiency.
3. Customer Service & Support
   • Providing new connections and disconnections.
   • Addressing consumer grievances (billing errors, power outages, voltage fluctuations).
   • Offering customer helplines, complaint redressal, and online service facilities.
4. Metering, Billing & Revenue Collection
   • Installation and maintenance of meters.
   • Issuing electricity bills based on consumption.
   • Ensuring revenue collection and reducing billing inefficiencies.
5. Load Management & Demand Forecasting
   • Monitoring power demand patterns.
   • Balancing supply with demand through load scheduling.
   • Implementing demand-side management (DSM) and energy efficiency measures.
6. Loss Reduction & Efficiency Improvement
   • Reducing AT&C (Aggregate Technical & Commercial) losses through modern technologies.
   • Preventing power theft and unauthorized use.
   • Improving operational efficiency with smart grids and prepaid/smart meters.
7. Regulatory Compliance
   • Adhering to state electricity regulatory commission (SERC) guidelines.
   • Implementing government policies, schemes, and subsidy programs.
   • Submitting reports, audits, and tariff proposals.
8. Renewable Energy Integration
   • Facilitating rooftop solar, net metering, and distributed renewable energy.
   • Supporting government’s clean energy initiatives.
9. Rural Electrification & Universal Access
   • Expanding electricity access to remote and rural areas.
   • Implementing central and state electrification schemes (like Saubhagya, DDUGJY,RDSS,Smart-meter).
10. Emergency & Safety Management
    • Restoring power during breakdowns, storms, or disasters.
    • Ensuring safety of distribution lines and installations.
    • Training staff and raising public awareness on electrical safety.

Morigaon Electrical Circle at a Glance

               Overview

• Morigaon Electrical Circle is one of the operational circles of APDCL.
• It consists of 2 Electrical Divisions and 5 Sub-Divisions (ESDs).

• Chief Executive Officer, Morigaon Electrical Circle – Sri Santosh Kumar Gogoi.

             Divisions & Sub-Divisions:

               Morigaon Electrical Division – Sri Raj Pratim Das (AGM)

• Morigaon ESD – Sri Kuldeep Barman (SDE)
• Laharighat ESD – Sri Hareswar Hazarika (SDE)
• Charaibahi ESD – Sri Abhijit Saharia (SDE)

               Jagiroad Electrical Division – Sri Babon Kumar Paul (AGM)

• Jagiroad ESD – Sri Bhaskar Nath (SDE)
• Jhargaon ESD – Sri Sanjay Chetri (SDE)

  The Morigaon Electrical Circle serves a total consumer base of 2,17,153 consumers across various categories, reflecting a diverse mix of domestic, commercial, agricultural, and industrial connections.

1. Domestic Consumers 

   • The largest share of consumers belongs to the domestic category, accounting for nearly 87% of the total consumers.

   • LT II Domestic A alone has 1,78,133 consumers, forming the backbone of the consumer base.

   • Other domestic sub-categories include LT I Jeevan Dhara (8,804 consumers) and LT III Domestic B (730 consumers).

2. Commercial Consumers 

   • LT IV Commercial accounts for 13,523 consumers, representing small and medium commercial establishments in the circle.

3. General Purpose Connections 

   • A combined 4,202 consumers fall under the General-Purpose category.

   • This includes LT V(A) General Purpose (Other) with 1,505 consumers and LT V(B) General Purpose (Education) with 2,697 consumers.

4. Agricultural Consumers 

   • Agriculture plays a significant role with 10,049 consumers under LT VII Agriculture connections, supporting irrigation and farming activities.

5. Public Utilities 

   • The Circle provides supply for essential public services such as: 

     • HT III Public Water Works (510 consumers)

     • LT VI Public Lighting (94 consumers)

6. Industrial Consumers
   • The industrial sector, though comparatively smaller, includes:
     • LT VIII Small Industries (Rural) – 797 consumers
     • LT VIII Small Industries (Urban) – 184 consumers
   • Together they account for 981 small industries.
7. Special Categories
   • The Circle has also initiated supply for Electric Vehicle Charging Stations (36 consumers), reflecting a step towards clean energy adoption.

Key Highlights

• Grand Total Consumers: 2,17,153
• Majority Share: Domestic category (~87%)
• Second Largest Category: Agriculture (10,049 consumers)
• Commercial Establishments: 13,523 consumers
• Emerging Sectors: EV charging stations and small industries. 

Ongoing Schemes under APDCL Morigaon EC (Relevant to Morigaon)

1. PM Surya Ghar : Muft Bijli Yojana.
2. RDSS Projects.
3. Roof-Top Solar Project.
4. One-Time Settlement Scheme.
5. Smart metering.
6. Surcharge Waive. 

STATUS OF PROGRESS OF ONGOING SCHEMES UNDER MORIGAON ELECTRICAL CIRCLE, APDCL,CAR as on 31st Dec 2025.

Minister

Shri Prasanta Phukan

Hon'ble Power Minister of Assam

Janata Bhawan, Dispur

Guwahati – 781006 

APDCL Customer Care

For any Complaint or Query:

Contact / Complaint Number: 1912 (Calls made from within Assam) or 0361–3126201 / 0361-2803200 (Calls made from outside Assam)

WhatsApp Number: 7575999666

E-mail: support@apdcl.org

(For billing-related complaints, please provide your consumer number and subdivision name)